FAQs
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Frequently Asked Questions about mortgages


Buying a home or reviewing your mortgage can bring up a lot of questions - some expected, some not so obvious.

This page covers the things we’re asked most often, from how much you can borrow to what happens after your mortgage is approved. It’s designed to give you straightforward answers, without the jargon.

That said, every situation is different. What applies to one person doesn’t always apply to another, especially when it comes to income, deposits, or credit history. If you’re unsure about anything - or just want to sense-check your options - we’re always here for a conversation.

Getting Started


How long does the mortgage process take from application to completion?

Typically, it takes 8 to 16 weeks. The mortgage offer usually takes 2–4 weeks, while the legal work (conveyancing) takes the remainder of the time.

When should I speak to a mortgage adviser?

Ideally before you start viewing properties, so you know exactly what you can afford.

Will getting a DIP affect my credit score?

Usually no. Most lenders use a soft search for a DIP, which does not affect your credit score.

What documents do I need to get started?

Usually proof of income, bank statements, ID and proof of address.

Why use a mortgage broker instead of going direct to my bank?

Your bank can only offer its own products. We compare thousands of deals across a wide range of lenders, including some exclusive rates not available directly.

What makes Independent James different?

We’re a whole-of-market mortgage and protection adviser offering honest, tailored advice and support from application right through to completion.


Deposits & Borrowing


How much deposit do I need?

On a general basis, you can secure a mortgage with as little as 5% deposit. However, reaching 10% or 15% often unlocks significantly lower interest rates, as you are seen as a lower risk to the lender.

How much can I borrow?

Generally, lenders offer between 4 and 4.5 times your annual gross income. However, we have access to lenders who may go beyond this for certain professionals or higher-earners.

What can I use as a deposit?

Savings, inheritance, gifted deposits from family, equity from a property sale, or certain government schemes.

Will loans or childcare costs affect my borrowing?

Yes. Lenders assess your overall affordability, including loans, childcare and monthly commitments.

Can bonuses, overtime or commission be included as income?

Yes. Many lenders will include bonuses, commission and overtime when assessing affordability.

What other costs should I budget for?

You should also budget for solicitor fees, surveys, Stamp Duty, moving costs and furnishings.


First-Time Buyers


What credit score do I need?

There is no specific number as every lender has their own criteria and your credit history is just part of this. However, a higher score does give you more options.

Can you help first-time buyers?

Absolutely. We guide you through the entire process and explain everything in plain English.

What are the main steps in buying a home?

Get a DIP, find a property, submit your application, complete legal work, exchange contracts and then complete.

Can I pull out of a purchase?

Yes, up until exchange of contracts. After exchange, you are legally committed.


Remortgaging & Mortgage Types


What is remortgaging, and when should I do it?

Remortgaging is switching your mortgage to a new deal, either with your current lender or a new one. You should start the process 6 months before your current deal expires.

When does my first mortgage payment start?

You will receive a letter from your lender within 10 working days of completion detailing the exact date and amount.

If I accept the rate now can I still benefit from rates going down?

Yes, we monitor rates up until completion to ensure you take advantage of any potential rate reductions, at no extra cost to you.

What’s the difference between fixed, tracker and variable rates?

Fixed rates stay the same, tracker rates follow the Bank of England base rate, and variable rates can change at the lender’s discretion.

Can you help with Buy-to-Let mortgages?

Yes. We help both first-time and portfolio landlords with Buy-to-Let mortgages.


Self-Employed & Complex Cases


Can I get a mortgage if I’m self-employed?

Yes. We work with lenders who specialise in self-employed applicants and more complex income structures.

How many years of accounts do I need?

Most lenders prefer 2 years, but some will consider applications with just 1 year of trading.

Can contractors or freelancers get mortgages?

Yes. Some lenders use your day rate or contract income rather than traditional accounts.

Can I get a mortgage with bad credit?

Yes. Specialist lenders may still consider you depending on your circumstances and deposit size.


Protection & Insurance


Do I have to have home insurance?

Yes, it is a condition of a mortgage to have building insurance and this must be in place at exchange for contracts, as that is when you are legally committed to the purchase.

What does income protection cover?

It covers loss of income due to illness or injury that prevents you from working, providing a tax-free monthly payment, typically 50–70% of your pre-tax income.

What is life insurance?

Life insurance is designed to pay off your mortgage or support your family financially if you pass away.

Do I need life insurance?

It is recommended if anyone relies on you financially, such as a partner or children.

What is a deferred period?

This is the waiting period before your income protection payments begin.

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